Terms and Conditions of Use

1.1. This instrument regulates the licensing of software use, pursuant to Brazilian Law No. 9,609, of February 19, 1998 (Software Law), which provides for the protection of intellectual property of computer programs.

1.2. By purchasing our product, the LICENSEE obtains a LICENSE TO USE the software, not ownership or title over it. The software remains the exclusive property of the LICENSOR.

1.3. This license is:

• Personal and non-transferable
• Valid for use on a single device
• Granted for the contracted period

1.4. The software is protected by Law No. 9,610/1998 (Copyright Law), and its unauthorized reproduction, distribution, modification, or reverse engineering is prohibited.

2.1. The products sold are 100% DIGITAL, characterized as intangible goods for immediate consumption, as defined in art. 3 of the Consumer Protection Code.

2.2. Delivery occurs INSTANTLY and AUTOMATICALLY after payment confirmation, with immediate access made available in the user's account.

2.3. As this is a digital product with immediate fruition, once the content is accessed and used, the service is considered fully rendered.

2.4. The fiscal document of acquisition serves as proof of regular use, pursuant to art. 9 of Law No. 9,609/1998.

3.1. Due to the legal nature of software licensing and the characteristics of digital products for immediate consumption, the acquired license CANNOT be unilaterally revoked by the LICENSEE after accessing the software.

3.2. Unlike physical products that can be returned in their entirety, digital products already accessed do not allow for "return" in the traditional sense, since the content has already been made available and potentially used.

3.3. The right of withdrawal provided in art. 49 of the CDC, applicable to purchases made outside commercial establishments, finds limitation in digital products for immediate consumption, according to consolidated doctrinal and jurisprudential understanding.

4.1. Refunds will be granted EXCLUSIVELY in cases of:

• Quality defects that make the product unfit or inadequate for use
• Proven technical defects that prevent utilization
• Non-conformity with offered specifications

4.2. Pursuant to art. 18 of the CDC, once the defect is identified, the consumer may demand product replacement, refund of the amount paid, or proportional price reduction.

4.3. To exercise this right, the LICENSEE must:

• Contact technical support within 30 days
• Provide documented evidence of the problem
• Allow technical analysis and solution attempt

5.1. Refunds will NOT be granted in the following cases:

• Mere withdrawal or regret after accessing the product
• Subjective expectations not met regarding described features
• Incompatibility with hardware not listed in minimum requirements
• Use not in accordance with instructions and documentation
• Failure to read technical specifications before purchase
• Absence of proven defect or technical issue

5.2. The above cases are supported by the nature of digital products for immediate consumption and the principles of objective good faith (art. 422, Civil Code) and prohibition of unjust enrichment.

6.1. This instrument is based on the following legislation:

• Law No. 9,609/1998 – Software intellectual property protection
• Law No. 9,610/1998 – Copyright Law
• Law No. 8,078/1990 – Consumer Protection Code
• Law No. 10,406/2002 – Civil Code (contracts and obligations)
• Decree No. 7,962/2013 – E-commerce contracting

6.2. Any disputes shall be resolved by the Court of the consumer's domicile, pursuant to art. 101, I, of the CDC.

6.3. Brazilian legislation in force applies subsidiarily.